Overview
Connect your PSA, documentation, and other vendors so the AI can act through them.
An Integration connects Uniportal to a system you already run: your PSA, your documentation system, a vendor like Pax8 or NinjaOne. Connecting one does two things. It lets the AI read from that system, tickets, assets, subscriptions, and it surfaces the Agent Tools built for it, so the AI has something to act with, not just look at.
You don't need every integration connected to start, but order matters. Connect Microsoft 365 or Google Workspace first: they're what create your customers as companies in Uniportal, and there's currently no other way to create one. Then connect your PSA and documentation system and map their companies to those, then your RMM, and add the rest as you need them.
HaloPSA
Connect HaloPSA to Uniportal so AI workflows can run directly from your service desk.
Autotask
Connect Autotask PSA to Uniportal so AI workflows can run directly from your service desk.
ConnectWise
Connect ConnectWise PSA to Uniportal so AI workflows can run directly from your service desk.
Datto RMM
Connect Datto RMM so AI workflows can run your scripts, including on-prem Active Directory tasks.
NinjaOne
Connect NinjaOne so AI workflows can read devices and alerts and run scripts, including on-prem Active Directory tasks.
IT Glue
Connect IT Glue to Uniportal so AI workflows can reference your documentation.
Pax8
Connect Pax8 to Uniportal so AI workflows can reference subscriptions and billing.
Egnyte
Connect a customer's Egnyte so AI workflows can find files, review folder access, and share files.
Google Workspace
Connect Google Workspace so AI workflows can act across Gmail, Calendar, Drive, and user accounts.
Microsoft 365 (GDAP)
Onboard every Microsoft 365 customer you manage through GDAP from one Partner Center sign-in.
M365 Single Tenant
Connect one customer's Microsoft 365 tenant directly, without GDAP.